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Returns

RETURNS POLICY

If you are not happy with your order, please return it to us within 14 days of receipt of your goods and we will happily refund or exchange your item.

To be eligible for a full refund, the item should be unused, in its original packaging and in the condition you received it. Please send it to us with your name and order number to:

EcoEasy Limited
Oakdene
Ridgley Road
Chiddingfold
Surrey
GU8 4QP

Once your item is received, we will send you an email to confirm that we have received your item and that your full refund (less postage costs) will be processed within 14 days.

We recommend using a tracked postal service and retaining your proof of postage until your refund has been received. We cannot take any responsibility for lost items.

If you have any queries about your order or our returns policy, please contact us at hello@ecoeasyliving.co.uk.